Listeners and Multitaskers

I am not so different than many others who want to be heard while struggling with the very thing that they expect from others: Listening. I pride myself on my ability to multitask just as much as I question if I am giving my 100% to anything while I am multitasking. Logic would say I am not. So how can we be good listeners and multitaskers at the same time? My answer is we cannot.

In my career it is vital that I am able to hear what my clients, supervisors, peers, supervisees, and even the powers that be at third party billers have to say. The following helps me remember the importance of listening first and multitask later.

–Robin Sandau, MHRT-C, LADC, LCPC-

On Listening

– By Ralph Roughton

When I ask you to listen to me

And you start giving Advise

You have not done what I asked.

When I ask you to listen to me

And you feel you have to do something to solve my problems,

You have failed me,

Strange as that may seem.

Listen! All I ask is that you listen-

Not talk or do- just hear me.

When you do something for me that I can and need to do for myself,

You contribute to my fear and inadequacy.

All I can do for myself; I am not helpless.

Maybe discouraged and faltering, but not helpless.

But when you accept a simple fact that I feel what I feel,

No matter how irrational, then I quit trying to convince you and get to about the business of

Understanding what’s behind this irrational feeling.

And when that is clear, the answers are obvious, and I don’t need advice.

Irrational feelings make sense when we understand what’s behind them.

So please listen and just hear me. And if you want to talk, wait a minute for your turn, and I’ll listen to you.